Shipping policy

Orders are processed within 1–3 business days.

All ready-to-ship items are dispatched within 1–3 business days.
For custom orders, additional processing time is required. Estimated timelines will be provided during consultation.

We offer Australia-wide shipping:

● Standard shipping: $11 (free on orders over $100)

● Express shipping: $15

Once your order has been dispatched, you will receive a tracking number via email.

Delivery times may vary depending on your location and carrier.

We are not responsible for delays caused by shipping carriers or incorrect address details provided at checkout.

For any enquiries, please contact us at bocai.boc@gmail.com.